Leti Privacy Policy

Last updated September 12, 2025

Introduction

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service, and informs You about Your privacy rights and how the law protects You. We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

This Privacy Policy is in compliance with applicable data protection laws, including the Kenya Data Protection Act, 2019, which governs the processing of personal data within Kenya. We are committed to ensuring that Your Personal Data is handled lawfully, fairly, and transparently in accordance with the provisions of this Act.

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

  • Data Controller

    A data controller is an entity that determines the purpose and means of processing of personal data. An entity refers to a natural or legal person, public authority, agency or other body which, alone or jointly with others. Office of the Data Protection Commissioner (ODPC)

  • Data Subject

    Refers to any individual person who can be identified, directly or indirectly, via an identifier/personal data. Office of the Data Protection Commissioner (ODPC)

  • Company

    (referred to as either "the Company", "We", "Us", or "Our"in this Agreement)refers to Leti Realty Ltd.

  • Cookies

    Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.

  • Device

    Means any device that can access the Service such as a computer, a cellphone or a digital tablet.

  • Personal Data

    Personal Data is any information that relates to an identified or identifiable individual.

  • Service

    Refers to the Website.

  • Service Provider

    Means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.

  • Usage Data

    Refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

  • Website

    Refers to Leti Realty Ltd, accessible from www.letirealty.com

  • You

    Means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

1. Data Controller

We (Leti Realty Ltd) are the Data Controller under the Kenya Data Protection Act, 2019. This means we are responsible for collecting and managing your personal data when you fill in any of our forms (sale request, contact, booking). If you have any questions, you can contact us at:

  • Email: info@letirealty.com
  • Phone: +254 798 752 814
2. Personal Data That We Collect

When you fill our property sale request form, contact form, or booking form for property viewings, we collect the following personal data:

  • Name
  • Phone number
  • Email address
  • Property information (property sale request form)
3. Usage Data

Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to the IP address of Your device

4. Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

5. Cookies or Browser Cookies

A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.

6. Purpose & Legal Basis for Collection

We collect and use your personal data for the following purposes:

Purpose

To respond to your inquiry, contact you, or follow up on your request

To schedule property viewings and book appointments

To improve our services and communications

Which form(s)

Contact & Sale Request forms

Booking form

All forms (in aggregated / anonymised form)

Legal Basis

Your consent (you provided the information knowing how it will be used)

Your consent / performance of a service at your request

Legitimate interest of the company, with respect for your privacy

Data Management

1. Consent

By submitting any of our forms, you voluntarily consent to our collecting and using your name, phone number, and email for the purposes described above. You may withdraw your consent at any time, by contacting us at info@letirealty.com. Once you withdraw consent, we will stop using your personal data for future purposes and delete it

2. Data Minimization

We only collect the data necessary to accomplish the stated purpose. We do not collect more data than is needed. For example, we ask for name, phone, and email because that is sufficient to contact you or schedule viewings. We avoid collecting unnecessary information.

3. Data Security

We keep your personal data safe. Some of the measures we take include:

  • Secure storage (password-protected systems, restricted access)
  • Data access only by authorized personnel
  • Use of encryption where appropriate
  • Regular review of our security measures
4. Data Retention

We will retain your personal data only for as long as necessary for the purposes for which it was collected or as required by law. After that, we will securely delete or anonymize your data. If you have asked us to withdraw consent, we will delete your data within 90 days of your request.

5. Sharing Data / Third Parties

We do not share your personal data with third parties except when:

  • It is necessary to fulfill your request (e.g., to schedule a viewing)
  • We are required by law / legal obligation
  • With your explicit consent

Any third party with whom data is shared must have appropriate security measures in place.

6. International Data Transfers

If in any case your data is transferred outside Kenya (e.g. to a service provider in another country), we will ensure that the country has comparable data protection laws or that appropriate safeguards are in place (contracts, standard clauses, etc.). We will inform you if this becomes necessary.

7. Rights of Data Subjects

You have a number of rights under the Data Protection Act, including:

  • Right to access the personal data we hold about you
  • Right to correct any inaccurate or incomplete data
  • Right to delete your personal data (erasure), subject to any legal obligations
  • Right to object to processing of your data for certain purposes
  • Right to withdraw consent at any time, for future processing
  • Right to lodge a complaint with the Office of the Data Protection Commissioner if you believe your personal data has been mishandled
8. Contact and Complaints

If you have any questions about this policy, your data, or wish to make a complaint, you can contact our Data Protection Officer at:

  • Name: James O.
  • Email: consultintuitive@gmail.com

If you are not satisfied with our handling of your complaint, you have the right to escalate the matter to the Office of the Data Protection Commissioner in Kenya.

9. Updates to This Policy

We may update this Privacy Policy from time to time (for example, when legal rules change or we change our processes). When we make significant changes, we’ll notify you by posting the new policy on our website and/or via email. Please check this policy periodically for changes. The effective date of this policy is. September 12, 2025

Leti Realty

Let's connect and Help you find a place to call home.

info@letirealty.com
+254 123 456 789
West Park Towers, Westlands, Nairobi, Kenya

© 2025 LETI REALTY LIMITED. All rights reserved.